Paperwork, researching referrals, conducting client intake, transcribing notes, interpreting patient charts, year-end reporting and patient follow up are just a few examples of the crushing and time-consuming crisis known as administrative burden.

The administrative burden is endemic to the entire care sector and effects all frontline providers, eats valuable time and leads to growing and unending waitlists across the board for some of our most vulnerable service users.

It’s also a barrier to adopting new, holistic and preventative care practices like social prescription. 15 minutes is barely enough time to resolve a single patient concern, let alone for addressing complex social concerns.

The care sector is deeply fragmented and industries exist in their own silos. No digital infrastructure, software or platform exists to allow for cross-collaboration, patient follow up or referrals.

Without secure, efficient networks connecting the entire care industry, even countries with the most advanced and fulsome medical coverage function at a fraction of their true capacity.

Even in countries where social prescription exists in some limited capacity, the scarcity of technology to facilitate connections between care providers just recreates the administrative burden crisis in a new context.